Housing Disrepair Claims
If your council or housing association landlord has failed to carry out essential repairs, you could be entitled to thousands of pounds in compensation.
FREE REPAIRS & COMPENSATION
What is Housing Disrepair?
Housing disrepair occurs when a rented property has serious maintenance issues that make it unsafe or unfit to live in. If your landlord has ignored your requests for repairs, you have a legal right to claim both compensation and repairs.
The most common issues of housing disrepair include:
- Structural defects (cracks, unstable walls)
- Damp, mould, and condensation problems
- Roof leaks and water damage
- Broken heating or no hot water
- Faulty electrics or exposed wiring
- Plumbing issues, poor drainage, and leaks
- Pest infestations
- Broken windows or doors
If any of these issues have affected your health, belongings, or quality of life, you could have a strong case for compensation.
What can I claim for?
Every housing disrepair claim is unique, but you may be entitled to compensation for the following:
-
Damage to Your Property
Damp, mould, and leaks can ruin your personal belongings like furniture, clothing, and electronics. If your possessions have been damaged due to disrepair, you can claim the cost of replacing them. -
Personal Injury & Health Issues
Living in poor conditions can cause serious physical and mental health problems, including:
- Respiratory conditions like asthma and pneumonia.
- Skin problems from damp and mould exposure.
- Injuries from slipping or falling due to disrepair.
- Carbon monoxide poisoning from faulty gas appliances.
- Stress, anxiety, and depression caused by unsafe living conditions.
-
Inconvenience & Distress
Even if you haven’t suffered a physical injury, you can still claim for the distress and inconvenience caused by disrepair. If you’ve been unable to use essential facilities like your kitchen, bathroom, or heating, you may be entitled to compensation.
When can I make a housing disrepair claim?
If your landlord refuses to make repairs to your property that they are responsible for then you may be able to make a claim against them.
To be eligible to make a claim you must have informed your landlord about the disrepair, you will need to provide evidence and we can assist you with this process. If your landlord has failed to make a repair within reasonable time limits then you can claim against them.
Housing disrepair claims can be made during your tenancy. You must make the claim within six years of the date that you provided notice to your landlord about the disrepair.
What evidence will I need to claim?
To file a successful claim, you’ll need supporting evidence. This includes:
- A copy of your tenancy agreement.
- Photos of the disrepair, with dates if possible.
- Medical reports indicating your health issues.
- Copies of correspondence between you and your landlord - emails, mobile messages or letters.
- Photos of your damaged property, with receipts of the property if you have had to replace items.
- Any other expert evidence, for example, reports from a surveyor or an Environmental Health Officer.
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How much could your claim be worth?
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HOUSING DISREPAIR EXPERTS
Living in disrepair?
If your council or housing association landlord has failed to carry out essential repairs, you have the right to take action. Our specialist team can help you get the compensation and repairs you deserve.
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What Our Clients Say
We truly value and appreciate the feedback we receive from our clients, as we look to improve the services we offer.
Absolutely outstanding service! Dial a Claim got my home repaired quickly for free and secured more compensation than I expected. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Amara James
Housing Disrepair Claim
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Common Questions
How can we help?
Below you’ll find answers to the most common questions you may have on making a claim.
If you are a Council or Housing Association tenant, with any of the ongoing disrepair issues listed above, and have reported the disrepair to your landlord, then you are likely to be eligible to make a disrepair claim for compensation.
Your compensation is calculated based on the length of time that the property has been in disrepair, how many people it has affected, how severe the disrepair is, if any belongings have been damaged by the disrepair, and finally, if the disrepair has caused any illness.
No, there are laws in place protecting Council and Housing Association tenants from being evicted for starting a housing disrepair compensation claim against their landlord.
No, unfortunately not. You must be currently living in the property.
If you are a Council or Housing Association tenant, with any of the ongoing disrepair issues listed above, and have reported the disrepair to your landlord, then you are likely to be eligible to make a disrepair claim for compensation.
The timeline for disrepair claims depends on whether the landlord admits liability. Most cases are resolved within a few months. For claims requiring court intervention, the process may take up to 12 months.
Your compensation is calculated based on the length of time that the property has been in disrepair, how many people it has affected, how severe the disrepair is, if any belongings have been damaged by the disrepair, and finally, if the disrepair has caused any illness.
No. All the housing disrepair claims we take on are on a no win, no fee basis. This means you do not need to pay a penny upfront.
No, there are laws in place protecting Council and Housing Association tenants from being evicted for starting a housing disrepair compensation claim against their landlord.
You can provide evidence of your disrepair complaints through texts, emails, or call records. Additionally, your housing file may contain recorded complaints as landlords are legally required to document them.
No, unfortunately not. You must be currently living in the property.
You can claim against private landlords however we only take cases involving Council or Housing Association tenants.
The timeline for disrepair claims depends on whether the landlord admits liability. Most cases are resolved within a few months. For claims requiring court intervention, the process may take up to 12 months.
No. All the housing disrepair claims we take on are on a no win, no fee basis. This means you do not need to pay a penny upfront.
You can provide evidence of your disrepair complaints through texts, emails, or call records. Additionally, your housing file may contain recorded complaints as landlords are legally required to document them.
You can claim against private landlords however we only take cases involving Council or Housing Association tenants.
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Our specialist No Win, No Fee solicitors are here to help.
Whether you’re looking for FREE friendly advice or are ready to start your claim, our team of experts are ready to help.
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