Housing Disrepair Claims
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At the heart of everything we do is a commitment to delivering exceptional, personalised service for every claim we handle.
Our Expertise
Helping you claim what's rightfully yours
Whether you’re looking for FREE friendly advice or are ready to start your disrepair claim, our team of experts are ready to help.
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We are accredited by numerous associations and adhere to the highest standards.
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With no financial risk to you, we can help you receive the compensation you deserve.
Unlimited Legal Help
We’ll let you know your legal rights, free of charge and with no obligation to make a claim.
FREE REPAIRS & COMPENSATION
What is Housing Disrepair?
Housing disrepair occurs when a rented property has serious maintenance issues that make it unsafe or unfit to live in. If your landlord has ignored your requests for repairs, you have a legal right to claim both compensation and repairs. Common housing disrepair issues:
- Structural defects (cracks, unstable walls)
- Damp, mould, and condensation problems
- Roof leaks and water damage
- Broken heating or no hot water
- Faulty electrics or exposed wiring
- Plumbing issues, poor drainage, and leaks
- Pest infestations
- Broken windows or doors
If any of these issues have affected your health, belongings, or quality of life, you could have a strong case for compensation.
What can I claim for?
Every housing disrepair claim is unique, but you may be entitled to compensation for the following:
-
Damage to Your Property
Damp, mould, and leaks can ruin your personal belongings like furniture, clothing, and electronics. If your possessions have been damaged due to disrepair, you can claim the cost of replacing them. -
Personal Injury & Health Issues
Living in poor conditions can cause serious physical and mental health problems, including:
- Respiratory conditions like asthma and pneumonia.
- Skin problems from damp and mould exposure.
- Injuries from slipping or falling due to disrepair.
- Carbon monoxide poisoning from faulty gas appliances.
- Stress, anxiety, and depression caused by unsafe living conditions.
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Inconvenience & Distress
Even if you haven’t suffered a physical injury, you can still claim for the distress and inconvenience caused by disrepair. If you’ve been unable to use essential facilities like your kitchen, bathroom, or heating, you may be entitled to compensation.
The Claims Process
How It Works
We follow a simple process in each of our teams, so you know exactly what to expect when you reach out to us.
1. Get In Contact
Check your eligibility via our online form. This takes two
minutes.
2. Eligibility
We will assess your disrepair case, free of charge and with no obligation.
3. Evidence
Collect supporting documents, such as photos and correspondence.
4. Payout
We will negotiate repairs and compensation with your landlord.
Client Testimonials
What Our Clients Say
We truly value and appreciate the feedback we receive from our clients, as we look to improve the services we offer.
Absolutely outstanding service! Dial a Claim got my home repaired quickly for free and secured more compensation than I expected. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Amara James
Housing Disrepair Claim
Common Questions
How can we help?
Below you’ll find answers to the most common questions you may have on making a claim.
If you are a Council or Housing Association tenant, with any of the ongoing disrepair issues listed above, and have reported the disrepair to your landlord, then you are likely to be eligible to make a disrepair claim for compensation.
Your compensation is calculated based on the length of time that the property has been in disrepair, how many people it has affected, how severe the disrepair is, if any belongings have been damaged by the disrepair, and finally, if the disrepair has caused any illness.
No, there are laws in place protecting Council and Housing Association tenants from being evicted for starting a housing disrepair compensation claim against their landlord.
No, unfortunately not. You must be currently living in the property.
If you are a Council or Housing Association tenant, with any of the ongoing disrepair issues listed above, and have reported the disrepair to your landlord, then you are likely to be eligible to make a disrepair claim for compensation.
The timeline for disrepair claims depends on whether the landlord admits liability. Most cases are resolved within a few months. For claims requiring court intervention, the process may take up to 12 months.
Your compensation is calculated based on the length of time that the property has been in disrepair, how many people it has affected, how severe the disrepair is, if any belongings have been damaged by the disrepair, and finally, if the disrepair has caused any illness.
No. All the housing disrepair claims we take on are on a no win, no fee basis. This means you do not need to pay a penny upfront.
No, there are laws in place protecting Council and Housing Association tenants from being evicted for starting a housing disrepair compensation claim against their landlord.
You can provide evidence of your disrepair complaints through texts, emails, or call records. Additionally, your housing file may contain recorded complaints as landlords are legally required to document them.
No, unfortunately not. You must be currently living in the property.
You can claim against private landlords however we only take cases involving Council or Housing Association tenants.
The timeline for disrepair claims depends on whether the landlord admits liability. Most cases are resolved within a few months. For claims requiring court intervention, the process may take up to 12 months.
No. All the housing disrepair claims we take on are on a no win, no fee basis. This means you do not need to pay a penny upfront.
You can provide evidence of your disrepair complaints through texts, emails, or call records. Additionally, your housing file may contain recorded complaints as landlords are legally required to document them.
You can claim against private landlords however we only take cases involving Council or Housing Association tenants.
Get in touch
Our specialist No Win, No Fee solicitors are here to help.
Whether you’re looking for FREE friendly advice or are ready to start your claim, our team of experts are ready to help.